About Training Items

Curriculum > Training Items

Curriculum > Training Items lists of all training items in a division or company.

The Details tab shows the selected training item in form view.

This table describes the fields in the Training Item form.

Field

Description

Title

This is the title that is displayed to learners on Frontline Desktop and e-mail notifications. Follow your company's naming conventions when entering a new title.

Item Code

This is displayed in the training item list view and useful for filtering and reporting. Follow your company's naming conventions when entering a new item code.

Item Type

This field determines how the training is delivered. Different training item types have different content.

Revision No

Shows current revision number of the training item. A new revision is created using the Revisions tab; it allows you  to automatically assign a new revision of the training to learners who have been trained on a previous revision.

Edit No

Shows current edit number of the training item. If you make changes to training but do not need to retrain learners immediately, you can keep track of the change by creating an edit number. The Change link allows you to create a new edit number.

Objectives

Enter objectives of the training. Objectives are displayed to learners on the training launcher.

Style

Allows you to apply format (color, size, font style, highlight, etc.) to Objectives and Special Instructions (discussed below) fields. These fields are displayed to learners on the training launcher, allowing you to draw their attention to entries in these fields.

URL

Browse URL

Choose File

This is the path to the training content file that is linked to this training item. If the file is on your local network, you can use the Choose File button to select the file. If the file is in a document management system, the URL can be manually entered using the computer's copy/paste function. The file represented by this URL is launched for training item types DOC, PRC, CBT, HTML-WBT or SCORM.

Any local network file must reside on a commonly mapped drive or a network share. You must also make sure that all your learners have read access to this file. If this is not possible, you can upload the file to Frontline Server, discussed below.

Upload to Frontline Server

This check box allows you to upload the file selected in the Browse URL field to the Frontline server, in contrast to a network-resident file discussed above.

When uploaded to Frontline server, the file is universally available across all your divisions, regardless of any network permission issues. An upload folder must be created in your company and division the first time a file is uploaded.

Subject Area Code, Industry Code, Craft Code

Entries in these fields allow you to categorize training items in the libraries.

Note: A company administrator can create new subject area codes, industry codes and craft codes using Settings > Permissions.

Division Library

This check box controls whether this training item is listed in the Division Library. If checked, any approved and active training item can be viewed by anyone in your division. This box is checked by default for division administrators.

Company Library

This check box controls whether this training item is listed in the Company Library. If checked, any approved and active training item can be viewed by anyone in your company. This box is checked by default for company administrators. You are required to select a subject area if you place a training item in company library.

Public Library

This check box controls whether this training item is listed in the Public Library. If checked, any approved and active training item can be viewed by anyone in your organization. You are required to select a subject area if you place a training item in public library.

Note: When you place a training item in a library, it is automatically included in the Library Search. Training item fields included in the search dictionary are training item title, item code, description, objectives and key words.

Test Required

When checked, the learner is not given credit unless the test attached to this training item is successfully completed.

Allow Quiz/Pretest

When checked, a Pre-test button is shown on the training launcher for a WBT item and a Quiz button is shown for all other training items.  

The pre-test asks all questions from the WBT lesson and provides remediation. If learner misses a question, a lesson map on the course navigation bar highlights the missed topic. Learner can review only the weak areas prior to taking the test. Only the correct answers are displayed for a quiz.

A pre-test is like a practice test and no pass/fail record is kept. This option is provided so a learner can test her knowledge prior to playing a course or taking a test.

Allow Test-Out

When checked, the learner can take the test without viewing the content (such as WBT, DOC or PRC). It is unchecked by default. If you check it, the test link on the training launcher is hidden, and test can only be taken from the last cell of the WBT. For a DOC or PRC training item, you can create a test link near the bottom of your document (as shown in topic Create Link in Microsoft Office Document to Launch Frontline Test) and force learners to take test from within the document only.

Restrict Test Access

When this box is checked, learner will require an administrator or a supervisor to log-in before being allowed to start the attached test.

Retest Period

This field is useful for a training item that is not part of a skillset, and you want to treat this as recurring training.

Hours Credit

This is a mandatory field that allows you to track training hours completed by any learner, account, division and company. You can enter any non-negative numeric value here.

Course Length

An optional field where you can enter estimated time to complete WBT course (e.g. 1 hr 30 m). It is displayed to learners on the training launcher.

Cost

This field is used for tracking costs. The value entered here is tracked as training gets completed. You can create and run a report on the total cost of training.

Approved

If this box is checked, it makes training item immediately available for learning. If not checked, learners are not allowed to access this training item and it will not be visible in any of the libraries. This feature allows you to create training items and curriculums while the training content is being prepared, but not yet ready.  

Special Instructions

Allows you to enter any instructions that you want learners to follow to launch and complete the training. The instructions are displayed on the training launcher page, and can be especially useful for training item types EVT, MED, CERT or A/V (where the training content is not on-line) to instruct learners on how to complete the assigned training. You can also use this field to instruct learners on computer adjustment necessary for your special situation (e.g. dual monitors).

Contact Information

Enter name and contact information for the person, learners should contact, to ask questions about the training item. This is displayed to learners prior to launching content. If left blank, system displays a default message asking learners to contact local Frontline administrator.

Generate a quick access link to this training

Allows creating quick access link to this training content for placement on internal web portals, e-mails or other documents. Clicking on this link will display a text box containing a URL that can be copied and placed on internal web portals or documents. The URL is similar to YouTube share URL containing encrypted parameters to launch this training item from Frontline. This feature is even more useful if your company utilizes single sign-on to log on to Frontline. In this case, a link such as this will take a user directly to the training launcher page, bypassing the log-on page. This eliminates the need to search for the training from libraries, or assign training and then have the person click on the assignment on the Frontline Desktop.

Note: The buttons on the upper right allow you to copy, delete or edit and update the selected training item. The  button on the list view or the form view allows you to create a new training item.

Curriculum > Training Items > Pre-Requisites

This tab displays the pre-requisite training items, if any, for the selected training item. Select  to add a pre-requisite. If learners are assigned a training item which has pre-requisites, the pre-requisites are automatically assigned and must be completed before being allowed to play the training item.

Curriculum > Training Items > People

The People tab lists the learners who have been directly assigned the selected training item. If learners are assigned this training item via a skillset or a job, they will not be listed here. Typically, you will not add a training item directly to a learner's curriculum. However, if you have not created jobs and skillsets, you can add a training item to one or more learners.

Curriculum > Training Items > Assignments

The Assignments tab lists all learners who are assigned the selected training item, either directly or via a job or skillset.

The assignment details for the selected learner are displayed on the right side of the form. Two fields that can be changed on this form are the (assignment) Due Date and the (test) Attempts Allowed:

If a learner needs more time to complete the assignment, change the Due Date and select .

If the Attempts Taken for a learner has exceeded the Attempts Allowed, the learner is not allowed to test on this training again. You can increase the attempts allowed, and select .

Note: The above changes are temporary and apply to this instance of the assignment. If the learner's curriculum is updated for any reason, the assignment will be reset based on the curriculum.

Curriculum > Training Items > Tests

The Test tab displays the name of the test, if any, for the selected training item. This is the test that is offered to learners when test required is checked on the training item form. A training item can have only one test. A test must be created before it can be attached to the training item.

Follow these steps to attach a test to a training item:

Step

Action

1

Select .

2

Enter or select one or more of the following search criteria: (using % as a wildcard in the text fields if desired)

  • Test
  • Test Code
  • Division

3

Select .

Result: A list of tests matching the search criteria is displayed.

4

Check the button next to the test you wish to attach to the training item.

5

Select .

Result:The test is attached to the training item.

Curriculum > Training Items > Lessons

The Lesson tab is applicable to WBT type training items only. It displays the name of the lesson, if any, for the selected WBT training item. This is the course content that is displayed to learners when they launch the training item. A training item can have only one lesson. A lesson must be created before it can be attached to the training item. A lesson is often attached to a training item from Author > Lessons.

Curriculum > Training Items > Alternates

The Alternates tab displays training items set up as alternates for the selected training item. When a training item has alternates, the training launcher displays all alternate training items and allows the learner to choose either the assigned (or primary) training item or any of the alternates. The learner is given credit for the primary training item upon meeting the requirements of any of the alternates. If an alternate is designated as two way (by checking box next to it), the learner gets credit for the alternate training item (if assigned) when the primary training item is completed.

Follow these steps to add alternates for a training item:

Step

Action

1

Select .

2

Do you want to add an alternate from the company or public libraries?

If Yes, click the Company Library or Public Library button.

3

Enter one or more of the following search criteria to find the alternate training item: (using % as a wildcard in the text fields if desired)

  • Training Item
  • Item Code
  • Item Type
  • Competency Type
  • Subject Area Code

4

Select .

Result: A list of training items matching the search criteria is displayed.

5

Check the button next to the training item you wish to designate as alternate.

6

 If you want this to be a two way alternate, check the Two Way box next to the selected training item.

7

Select .

Result:The training item is attached to the selected alternates.

Curriculum > Training Items > Records

The Records tab displays all training records for the selected training item. It is identical to People > People Information > Records tab, which displays all training records for a selected person. These two records tabs represent two different ways of finding a record. All features discussed for People > People Information > Records apply here also. Both have identical fields and buttons on top right, except for the Add Records button that is provided in the list and form views of Curriculum > Training Items > Records.

The Add Records button allows administrators to conveniently add records for a selected training item for one or more people. A people search form is displayed, which is same as Part 2 of Enter Records using Training Item - People. If the training item does not exist, create a new training item first, and click the Add Records button to add learners to the newly created training item. This is a more convenient method of entering records for learners if the training item does not exist.

The Scan Badges button allows administrators to record training using a badge reader. This feature utilizes the badge reader to capture the employee number associated to the badge of each user as they can into the training session, to give the a record of attended for the selected training item.

Follow these steps to scan badges to create a training record:

Step

Action

1

Select Scan Badges from the blue toolbar.

Result: Employee Badge Reader window displays.

2

Ensure the cursor is in the Employee ID field.

Note: If the cursor is not in the Employee ID field and a learner scans their badge, they will not be recorded.

3

Begin scanning employee badges.

4

Once the badge is scanned, the number will briefly display in the Employee ID field. Then it will be added to the list displaying below the Employee ID field.

Note: If a learner scans their badge for the training item but already has a record that was added within the last 24hr a Log Message Reader Record Duplicate will display.

Note: If a learner scans their badge but their badge ID has not been added to their People Information, the Log Message User Not Found will display.

5

Optional: Select the CSV button to export the list of learners that have been scanned.

6

Once all badge have been scanned, select Close.

Result: All learners with a valid badge ID number in their People Information will have an ATTENDED record for the training item.

Curriculum > Training Items > Revisions

The Revisions tab displays the previous revisions for the training item on the left and the details for the selected revision on the right. Select View Log to see the learners and skillsets affected by the selected revision.

If you make a significant change to a training item content, and need to retrain learners immediately, create a revision. That way, any learner with the original version of the training item in their curriculum will automatically be assigned the new version. Revisions can be created for any training item type, although they are best used in cases where the learning content is on-line (i.e. training item types WBT, DOC, PRC, SCORM or CBT).

If you change training item content, but do not need to retrain learners immediately, you can keep track of your changes by using an Edit Number. An edit number can be created for any type of training item. It is a means to keep track of any change in the training item form, content or methodology that impacts only the new learners or the next refresher training for learners.

When learners complete training on a revision or an edit, the training record will display the revision title and edit number. The training item code stays the same, so you can use this field as a filter or report criteria to extract all of the records of a training item, regardless of the revision or edit number. The training records report template includes revision number and edit number as field choices. 

Best Practice: Use revisions if you need to immediately retrain learners who have already completed the training. Use edit number if the changes are minor and you only want to train future learners using the new content.

Curriculum > Training Items > Skillsets

The Skillsets tab lists all skillsets that the selected training item is a component of. The skillsets are listed on the left and the details for the selected skillset is listed on the right.

The Components link on the right displays components (training items) of a selected skillset. The Change button lists the skillsets with key fields in editable mode. It is similar to the Change button discussed above under Curriculum > Skillsets > Components, that lists training item components in editable mode.

Selecting allows you to add the training item to one or more skillsets. When you create a new training item, it can be conveniently assigned to learners from here by adding it to one or more of your existing pre-designed skillsets. The  button removes the training item from the selected skillset.

Curriculum > Training Items > Competencies

The Competencies tab lists competencies that are attached to the selected training item. There can be up to 10 competencies attached, each one displaying competency type and proficiency level attained when a learner completes the training item. The right hand side allows you to update the proficiency level for a competency selected on the left.

To attach a competency to a training item, select . When you search, competencies created in your company by a company administrator are displayed. You can search using competency type as a search criteria. You must select proficiency level on the left.

Competencies are created by a company administrator using system menu Settings > Competencies. Competency types and proficiency levels are also created by a company administrator, using Settings > System Codes.

Skillsets > Components and People > Curriculum pages allow searching for any training items attached to competencies by competency type. This allows you to build learners curriculums using competencies. Learners will also see any competencies attached to a training item on the training launcher. Learners can also browse and search libraries using competency types. Clicking on a training item found shows the competency learner will achieve upon its completion.