LMS Permissions

Permissions control users' access permission to various Frontline functions, primarily administration and reporting tasks such as managing people, their curriculums, and training data that is displayed within reports. Permissions grant access permission to users by allowing them to see and use the applicable system menu items on the left hand side of the Frontline Desktop. Permission also determine who can create or edit new training content in Frontline, or who receives e-mails about due or overdue training.

Properties of available permissions are discussed below:

Learner - Every user of Frontline is automatically granted the system code of learner. Learners use the Frontline desktop to view and complete their assigned training. They can also check their curriculum and run personal training reports such as training records and assignments, available in Quick Links section of the desktop.
Supervisor Report - Allows a person to create and run various training and curriculum reports for the people reporting to them. People Information page allows you to see Supervisor Level Reports. Supervisors also receive e-mail notifications for their employees' overdue training. This system code is granted automatically to anyone selected as primary supervisor or secondary supervisor of a learner.
Supervisor Admin - Allows a person to administer training for the people reporting to them. Key tasks supervisor admins perform are managing curriculums for their employees, and adding/updating their training records. This is not a commonly used system code; a division admin can conduct such tasks more efficiently.
Account Report - Allows a person to create and run training and curriculum reports for the accounts (departments) assigned to them.
Account Admin - Allows a person to administer training and curriculums for learners in the accounts assigned to them. The key tasks account admins perform are setting up curriculums for learners in their accounts, setting up classes, and adding / updating their training records.
Division Report - Allows a person to create and run training and curriculum reports for the divisions assigned to them. The report data includes all accounts within those divisions.
Division Admin - Allows a person to administer training and curriculums for the divisions assigned to them. In addition to performing all tasks that an account admin can perform, a division admin can add new accounts, add or move learners, add or edit Curriculum Items, add Class Resources, and set up E-mail Notification Configurations.
Company Report
Allows a person to create and run training and curriculum reports for the companies assigned to them. The data includes all divisions and accounts that are part of those companies.
Company Admin - Allows a person to administer training and curriculums for the companies assigned to them. A company admin can perform all the functions that a division admin can. Additionally, a company admin can create new divisions, accounts, system codes and status codes.
Division Author - Allows a person to create and edit training content, surveys, assessments and tests in their assigned divisions.
Company Author - Allows a person to create and edit training content, surveys, assessments and tests in any division of their assigned company. They can also view or edit training content created by any division author in their company.
View Company Libraries - Allows a person to browse company training content library. Granted automatically to all learners in Frontline.
View Public Libraries - Allows a person to browse Frontline training content library. Granted automatically to all learners in Frontline.
Allow Editing Public Items- Allows a person to edit public or shared items, such as lessons created by other authors. This system code can be granted only by a company admin, and is useful in cases where the original author is no longer with your company.

Key Points about People Organization and System codes

All users in Frontline - learners, supervisors, admins and reports - are granted the permission of learner. This allows them to view and complete their own training. They are additionally granted the permission of view company and view public libraries, to allow them to browse and train on unassigned training. Supervisors, admins or reports have one or more additional permissions.
Every user in Frontline must belong to at least one company, one division and one account. These are called the user's default company, default division and default account, and must be selected whenever a new user is added to Frontline. When you add any of the above account, division or company level permissions to a user's profile, the user is granted access to the corresponding default account, division or company. Example: Account report permission added to a user's profile grants the user reporting permissions to the user's default account.
An administrator can have admin or report access to more than one company, one division or one account.
Company level is higher than the division level. So if you grant an administrator access to a company, that administrator will automatically have access to ALL information within ALL divisions of that company. You do not need to grant separate division level access to a division within that company, unless you want that administrator to have quick access to data within a particular division of that company. By the same token, division level access automatically grants access to all data within accounts of that division.
If you grant overlapping access without thinking about the hierarchy company > division > account, it unnecessarily increases the number of steps (mouse-clicks) for an administrator to access certain data.
A person is automatically granted the supervisor report permission when selected as supervisor of a learner. An admin can then grant this person additional permission of supervisor admin, to allow the supervisor to add records and edit the curriculums of people reporting to the supervisor (not a common practice).
The Module Menus will only display the menu items for which a person has been granted permissions and organization level permissions. For example, if a person only has the account report permission, the system menu will only show reports in the menu, and will only show data within that account when the person runs a report.
The permissions also determine who receives due or overdue e-mail notifications about training. As learner and supervisor report permission are granted automatically, you do not need to do anything special to send these people e-mails about training. However, if you want department managers to receive e-mails about overdue training, you should grant them the account report permission. Similarly, if you want a site manager to receive e-mails about overdue training for the entire site, you should grant that person the division report permission.
If a person has admin and report access at multiple levels and for multiple companies, divisions or accounts, the person must select the level and the unit to see the corresponding data on the right. Such a person is allowed to designate a preferred level and the preferred company, division or account at which the person would typically prefer to operate.